Underlying sales conditions apply to all commercial transactions relating to the products sold by LFC NV, with the exclusion of all other conditions (unless explicitly stated in writing and in mutual consultation between the parties in question). The mere fact of placing an order on the skinnylovediet.com website leads to the acceptance of the underlying sales conditions.
For the application of these terms and conditions of sale or for the concepts on the site skinnylove.be are understood:
2.1. The website skinnylove.be where the products are offered and sold to the clients.
2.2. The web shop: the internet page on the website, where the products are offered and can be purchased.
2.3. Client: Any natural or legal person, legally competent and older than 18 years who places an order through the SkinnyLove website.
2.4. Order: The request by the client to conclude a sales agreement between LFC NV and the client of the SkinnyLove web shop with regard to the products offered on the web shop.
2.5. Product chip: Provides the information including articles and photos about a product that is offered for sale through the web shop.
2.6. Products: All goods offered for sale via the web shop.
2.7. Transaction: The entirety of the actions, security obligations, authorisation processes and agreements inherent in the payment of products ordered via credit card or any other means of virtual transaction through the site.
2.8. LFC NV: licensee and owner of the brand name SkinnyLove, the creation of the product, the packaging etc.
- ACCEPTANCE OF THE TERMS AND CONDITIONS
The client acknowledges having taken note of these general sales conditions and declares – unconditionally – by placing an order. The validation of the order counts as acceptance of the general sales conditions.
With the online sale LFC NV offers products that are usually sold in restaurants and retail. The client connects to the website and by placing the item in the shopping bag, they then place the order of the products selected during the visit to the website. The purchased products are paid online via one of the possibilities offered on the website. LFC NV confirms the acceptance of the order via e-mail and the products are delivered to the client within the specified period.
Only the products for which a product chip has been added to the site skinnylove.be can be sold.
6.1. All information provided by the client, as well as the encoding of data that are inherent to his order, is binding. LFC NV cannot in any way be held responsible for errors made by the client during the input of the destination data (delivery address, invoicing address). Any delays in the delivery or the inability to deliver the ordered products cannot as such be charged to LFC NV.
6.2. The automatic registration systems naturally provide proof of the content and date of the order.
6.3. After receipt of the order request, LFC NV confirms to the client the acceptance of the order by sending a confirmation to the e-mail address that the client specified when placing the order. This e-mail then applies as the confirmation of the order.
6.4. LFC NV reserves the right to refuse or cancel an order:
– in case of payment problems with the order concerned.
– in the event of a dispute regarding the payment of a previous order.
6.5. The products are (almost) always in stock. If the ordered product is not in stock or not immediately in stock, LFC NV will inform the client via e-mail about the delay of the delivery. If the client does not agree with the delay, they are able to change or cancel the order.
6.6. Only legally competent persons under Belgian law can place an order.
7.1. After confirmation of the order and acceptance of the payment by the person in charge of the transaction, LFC NV will send the ordered products to the clients to the specified delivery address according to the agreed delivery period.
7.2. By placing an order, the client commits himself to the regulation of receiving the goods.
7.3. No compensation can be claimed from LFC NV or the carrier by the client in the event of late delivery.
7.4. Upon receipt of the ordered goods, the client or recipient must check the condition of the delivered goods and take note of the conditions of use and instructions accordingly. Should one or more ordered products be defective or damaged, the client or the recipient must immediately formulate the necessary reservations to the delivery individual at the time of delivery.
7.5. If a package has not been received after two attempted deliveries, it will be returned to LFC NV which notifies the recipient by e-mail. A new offer may be requested by the buyer at their own expense (even if the first shipment was made free of charge).
7.6. Private clients or recipients of the goods shall refrain from any partial or full resale.
8.1. In accordance with the legislation in force on distance selling (laws of August 14, 2000 and July 5, 2004, articles 53 to 59), the client has the right to renounce his purchase (with the exception of foods) without penalties and without reason. The client has a period of 14 calendar days – starting from the receipt of the ordered goods – to return them to LFC NV for exchange or refund. In order to obtain the refund or exchange, the customer must return the new products (with the delivery note), in the original packaging, to the following address at their own expense and under their responsibility:
8.2. If the goods have been sent to LFC NV under the correct conditions and within the correct time period, LFC NV commits itself to return the payments made by the client, (with the exception of the delivery costs) without any costs.
9.1. The price stated in the order confirmation is the final price stating all associated costs and including VAT. This price includes the product price, handling costs, costs of packaging and storage of the products and transport costs.
9.2. LFC NV reserves the right to change the price at any time, but the products are invoiced on the basis of the applicable rates at the time the orders where placed.
10.1. The price of the goods is payable by one of the payment methods offered on the day the order was placed.
10.2. The order validated by the client only becomes effective when the institution for the secured bank payment and the MOLLIE company have given their consent for the execution of the transaction. In case of refusal of the institution for the secured bank payment or the company MOLLIE, the order will automatically be cancelled and the client will be notified by e-mail accordingly.
10.3. AfterPay – Post-pay (Belgium)
11.1. LFC NV cannot in any way and in any way be held liable for damage of any kind that may result from poor use of the commercialised products.
11.2. The liability of LFC NV can also not be considered for possible changes in the products made by the manufacturers.
11.3. The liability of LFC NV will in any case be limited to the amount of the order.
- PERSONAL DATA
12.1. The collection of personal data for the purpose of distance selling is mandatory. This information is essential for the processing and the delivery of orders. Lack of information leads to the non-validation of the order.
12.2. LFC NV is subject to the Belgian law of 8 December 1992 for the protection of personal data, amended by the Act of 11 December 1998, which takes into account the EU directives of 24 October 1995. This law states that companies that collect personal data consent must be of the person concerned. The data must be accurate and must be collected for a specific, clear and legal purpose. Everyone must have access to their personal data and must have the right to change them. In accordance with the law, the processing of the personal data of clients is registered with the committee for the protection of private life. The client has a right of access, a right to adapt, a right to correction and the abolition of the relevant data that he can exercise at LFC NV.
12.3. LFC NV promises to never to pass on the details of their clients to third parties.
- INTELLECTUAL PROPERTY
The texts, page listings, illustrations, photographs, data sheets and other illustrative elements on the website are protected by copyright and generally by the principles of the intellectual property right. The contents of the site Skinnylovediet may not be copied. Nothing may be changed, nothing may be placed on another site, nothing may be published in any form without prior written permission from LFC NV. This site may also contain texts, illustrations and other elements that are protected by the copyrights of third parties. LFC NV does not give permission in any to use its intellectual property nor that of third parties.
- APPLICABLE LAW IN DISPUTES
In case of disputes, only the Court of Antwerp is competent. LFC NV is subject to Belgian law.